Your privacy matters to us. This Privacy Policy explains how phmines collects, uses, stores, and protects your personal information in accordance with Philippine law.
These highlights summarise our key privacy commitments. Please read the full policy below for complete details.
All personal data collected by phmines is stored on encrypted, access-controlled servers. We apply industry-standard security measures to protect your information from unauthorised access, loss, or disclosure.
phmines does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the phmines platform and services.
As a Filipino data subject, you have rights under the Data Privacy Act of 2012 — including the right to access, correct, and request deletion of your personal data held by phmines.
phmines uses cookies and similar technologies to improve your experience on the platform. We explain exactly what cookies we use, why we use them, and how you can manage your preferences.
You can opt out of marketing communications from phmines at any time. We will always provide a clear and easy way to unsubscribe from promotional emails, SMS, and push notifications.
phmines processes personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements.
Important Notice: This Privacy Policy ("Policy") describes how phmines ("phmines," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") of the phmines platform at phmines.vip. By registering an account or using the phmines platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
phmines is committed to protecting the privacy and personal data of all players who use our online gaming platform. We understand that your personal information is important to you, and we take our responsibility as a data controller seriously. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC").
This Policy applies to all personal data collected through the phmines website at phmines.vip, our mobile platform, customer support channels, and any other services we provide. It covers data collected both online and offline in connection with your use of phmines services.
Please read this Policy carefully. If you have any questions about how phmines handles your personal data, you may contact our Data Protection Officer using the details provided in Section 14 of this Policy.
For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information is phmines, operating the platform at phmines.vip.
phmines has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at any time using the contact details set out in Section 14 of this Policy.
Data Protection Officer: For all privacy-related enquiries, requests to exercise your data subject rights, or complaints regarding the handling of your personal data, please contact our DPO at [email protected] with the subject line "Data Privacy Request."
phmines collects the following categories of personal data in connection with your use of the platform:
phmines does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance purposes. Where sensitive personal information is collected, it is handled with the heightened protections required by the DPA.
phmines collects personal data through the following means:
phmines uses your personal data for the following purposes:
phmines will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
phmines processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
Withdrawing Consent: Where phmines relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent, please contact our DPO at [email protected].
phmines does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom phmines shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
phmines uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the phmines platform. Cookies are small text files placed on your device when you visit a website. They help us recognise your device, remember your preferences, and improve your experience on the platform.
phmines uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the phmines platform. For more information on managing cookies, refer to your browser's help documentation.
phmines retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
When personal data is no longer required for any lawful purpose, phmines will securely delete or anonymise it in accordance with our data disposal procedures.
phmines implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While phmines takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your phmines account credentials and should notify us immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phmines:
Exercising Your Rights: To exercise any of the rights listed above, please submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We will respond to your request within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
The phmines platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. phmines does not knowingly collect personal data from individuals under the age of 21.
If phmines becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with phmines or that we have inadvertently collected personal data from a minor, please contact us immediately at [email protected].
Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to prevent access to age-restricted platforms.
phmines reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be available on this page, with the effective date noted at the top.
Where changes to this Policy are material — meaning they significantly affect your rights or how we process your personal data — phmines will notify you by email to your registered address or by a prominent notice on the phmines platform prior to the changes taking effect.
Your continued use of the phmines platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how phmines protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by phmines, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information on how to file a complaint with the NPC, please refer to the NPC's official resources.
For responsible gaming support, self-exclusion requests, or concerns about problem gambling, please visit our Responsible Gaming page or contact our support team directly via live chat.
We take your privacy seriously so you can focus on what matters — enjoying your favourite games. Join thousands of Filipino players who trust phmines every day.